For customers

Gift terms

For a completed route the passport holder chooses one gift from the list shown on the Reward page at the time of the application.

How to get it

The gift is issued after the Route complete stamp and a check of the passport number against our register. Details are on the Reward page.

  • One gift per passport number.
  • Stamps added by post do not count towards the gift.
  • The list of gifts may change. If the chosen gift is out of stock, we will offer an equivalent replacement.
  • We tell you where and how to collect the gift in our reply: some gifts are handed out by our partners on the spot.
  • Gifts cannot be exchanged for cash.

Passport promo code

  • 20% off a passport in our shop, for yourself or as a gift for a friend.
  • Valid for 14 days from the date of issue.
  • One code applies to one order.
  • Cannot be combined with other discounts or offers.
  • Does not apply to delivery costs.

Refusal and cancellation

We may refuse a gift or cancel a code if the passport number is not in the register, the photo does not confirm the completed route, or there are signs of abuse.

Last updated: 20.10.2026