FAQ & contacts
Questions
Is this a real passport?
No. It is a souvenir travel journal made to look like a passport. It is not an identity document.
Do I have to follow the route in order?
No. Start wherever your trip starts. The numbers are only the most common direction of travel.
Who are the partners?
Our stamp keepers: hostels, cafés, workshops and travel agencies along the route. Each one keeps the stamp of its city. Show your passport and they’ll stamp the city page for you. Addresses and opening hours are on each city page.
What if a stamp point is closed?
Check the hours on the city page. If it is closed during the posted hours, message us and we'll find a solution.
Can I get a stamp without visiting the city?
Yes. If you’ve already been to these cities, missed a partner on the way, or want to give the passport as a gift, message us. We’ll add the stamps you need and send the passport by post. Stamps added this way don’t count towards the route reward, which is only for travellers who collect them in person.
How do I claim the reward?
Collect all four cities, show your passport to any of our partners and get the Route complete stamp. Then post a photo of page 17 with #welcome2uz and send us the link: we’ll reply with a 20% code for our souvenir shop. Details: welcome2.uz/reward
Is the site available in other languages?
Yes: English, Russian and Uzbek. Switch the language at the top of the page.
Contacts
Write to us
- @silkpass_uz
- Telegram
- @silkpass_uz
- +998996744457
- [email protected]